Frequently Asked Questions
1. Is Shivara 92.5 jewellery made from real silver?
Yes, all our jewellery is crafted from authentic 92.5 Sterling Silver and is carefully quality-checked before dispatch.
2. Will my silver jewellery tarnish over time?
Sterling Silver may naturally tarnish when exposed to moisture, perfumes, or chemicals. Store it in a dry place and clean it regularly with a soft cloth to maintain its shine.
3. How long does shipping take?
Orders are processed within 1–2 business days and typically delivered within 3–7 business days across India.
4. Can I return or exchange my jewellery?
Yes, unused and undamaged items can be returned within 7 days of delivery. Customized and personalized products are not eligible for returns or exchanges.
5. Is your jewellery suitable for sensitive skin?
Yes, our 92.5 Sterling Silver jewellery is skin-friendly and designed for comfortable everyday wear. However, customers with specific metal sensitivities should review the product details before purchasing.